I really hope you love your purchase with me and want to make sure every customer is 100% satisfied with my products so if you want to return an item(s) you can find all the details below.

My policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately, I can’t offer you a refund or exchange. Please contact me within 14 days of receiving your item(s) date so that I know you are sending back the item(s) you aren't happy with. Email me at patriciapattern.help@hotmail.com. Please include your name, order number, name of the item or items you wish to return and include your email address. I will then send the return address.

Before you return products to me, please ensure the postal address is correct, as I cannot be held responsible for item(s) sent to an incorrect address.

Unfortunately, I am only able to accept the refund of regular priced items. Sale items cannot be returned and refunded.

Buyers are responsible for postage and shipping costs to return items. Shipping costs are non-refundable unless the item arrived faulty.

I can only refund the purchase price of the item(s) after receiving the item(s). If the item is not returned in its original condition including the packaging, the buyer is responsible for any loss in value. It may be worth using tracked post or shipping, to ensure you - as the sender - are protected from the items going missing in transit. I am unable to guarantee I will receive the items you are returning.

Products listed as a SALE item are final sale and may not be returned.

I will process refunds as soon as possible. Please allow 3-4 working days for returns to be received and processed.